by Mark | Aug 15, 2023 | Business, Entrepreneurship, Growth, Leadership, Management
Sweden has long been recognized as one of the happiest countries in the world. I’m sure there are several reasons for this (hello, universal healthcare), but what really stands out to me about their culture is the unwritten code of Jantelagen. Yes, it’s a...
by Mark | Mar 30, 2022 | Entrepreneurship, Growth, Leadership
It’s happened to the best of us. Things are going great, sales are up, profits are up. And then… POOF. Something that has nothing to do with your business sparks a seemingly uncontrollable collapse of everything you’ve built (I’m looking at...
by Mark | Sep 18, 2019 | Business, Customer Service, General
I’m about to make a statement that will drive many business owners and consultants nuts, and I may even receive a few “courtesy calls” to check on my mental stability. As a small business owner, one of the worst things you can do for your customer...
by Mark | Sep 18, 2019 | Budgeting, Operations
We all wish we had access to unlimited funds to grow our businesses. But, unfortunately, 99.999% of the time that isn’t the case. If you’re part of the 0.001% (I’m talking to you, Jeff Bezos) that doesn’t have to worry about where your money is...